Front desk agent

Investigate and address complaints and claims from clients or employees related to construction activities. Resolve complaints and claims efficiently to ensure client and employee satisfaction. Provide general information about local points of interest, amenities, and services in the area. Answer telephone calls and relay messages accurately to the appropriate personnel. Deliver exceptional customer service by addressing inquiries and providing assistance promptly. Maintain and update records related to client interactions and complaints. Coordinate with construction management and staff to address client concerns and requests. Monitor visitor access and maintain security protocols at the front desk. Schedule and confirm appointments or meetings for construction management and staff. Keep the front desk area organized, clean, and presentable. Languages: English Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting: Relocation costs covered by employer, Willing to relocate Application Email: brilliancehomes24@outlook.com